Surrey-based logistics firm invests further in team to grow business

Photo caption: From L-R: Joining Frederick R Miller are David Griffin, Claire Cookman and Amanda Gage.

A Surrey-based logistics firm has recruited three new team members to support and develop its business in Guildford and the surrounding area.

Frederick R Miller, part of Palletways, Europe’s largest and fastest growing express palletised freight network, will be joined by Claire Cookman as customer services manager with Amanda Gage joining in an operational support role and David Griffin as a telesales operative.

Adrian Westwood, managing director at Frederick R Miller, comments: “These appointments are due to our continued business expansion and a desire to further strengthen our customer services and sales teams. They each bring a wealth of experience and knowledge and we look forward to benefitting from their experience, drive and enthusiasm.”

He continues: “They’ll be great assets within our strategy to further develop our customer base, grow the order book and strengthen the Frederick R Miller brand in the local area.”

As the company’s new customer service manager, Claire has an extensive background in Customer Services, having worked for many years as a telesales team leader in the food services sector.

Amanda joins Frederick R Miller Ltd in an operational support role where she will be involved in all aspects of its office functions, before taking responsibility for specific projects. Her background is one of operations, compliance and project management.

Finally, David takes on the role of telesales operative, a new venture to stimulate sales, working closely with the company’s sales team. He has an extensive background in sales and brings an enormous amount of experience to the business.

As one of the largest members of Palletways, Frederick R Miller Ltd offers an unrivalled service to local businesses to over 400 depots across UK and Europe. Its 40,00 sq ft warehouse and network of trucks, is supported by cutting edge technology allowing customers to track consignments from collection right through to delivery.

Dave Walmsley, Palletways UK Managing Director, adds: “Whilst the Palletways network centres on infrastructure like hubs and depots, essentially we are a people-based business. Investment in high quality people is where we can differentiate and drive customer service excellence and business growth.”